MAP Social Sciences (MAPSS) / Volume 4

ORIGINAL RESEARCH PAPER

Forms of Knowledge Transfer in IT Project Management

by Rita Stampfl 1 ORCID ID for Rita Stampfl , Julian Fischer 2 ORCID ID for Julian Fischer , Silke Palkovits-Rauter 3 ORCID ID for Silke Palkovits-Rauter

1 University of Applied Sciences Burgenland, Eisenstadt, Austria
2 University of Applied Sciences Burgenland, Eisenstadt, Austria
3 University of Applied Sciences Burgenland, Eisenstadt, Austria

ABSTRACT

This qualitative research study explores the experiences of project managers in IT projects, using an investigative approach to explore the intricacies of knowledge transfer in these contexts. The research framework emphasizes the complexity of social dynamics and the need for a deeper understanding, prompting the use of qualitative methods. Expert interviews were chosen as the primary data collection technique due to their alignment with the research objectives. The study adopts an exploratory perspective, with online interviews conducted using a co-expert approach. The philosophical stance of the study is based on phenomenalist principles and aims to gain insights into the personal experiences of project managers. The experts selected for the study met specific criteria, including certification and experience in IT project management. Thematic analysis revealed key categories: Forms of knowledge transfer, challenges, and opportunities. Personalized spontaneous knowledge transfer emerged as the dominant form, facilitated by informal interactions, and efforts to codify this knowledge in a documented form were observed. Challenges included issues of quantity, distribution, team dynamics, technology platforms, organizational culture, and time constraints. Successful knowledge transfer was associated with increased efficiency, improved quality, faster project completion, and continuous improvement of methods and standards. The study suggests that project-based organizations should develop strategies to improve knowledge transfer, incorporate it into project management standards and focus on facilitating effective communication between team members.

Keywords: knowledge transfer, project management, challenges, opportunities, project-based organizations

HOW TO CITE THIS ARTICLE
Stampfl R., Fischer J., Palkovits-Rauter S. (2023). Forms of Knowledge Transfer in IT Project Management, MAP Social Sciences, 4, 53-66. doi: https://doi.org/10.53880/2744-2454.2023.4.53

MAP Social Sciences

Volume 4

ISSN: 2744-2454/ © The Authors.
Published by MAP - Multidisciplinary Academic Publishing.

Article Submitted: 10 August 2023
Article Accepted: 18 September 2023
Article Published: 19 September 2023


Correspondence concerning this article should be addressed to the author(s).

DOI: https://doi.org/10.53880/2744-2454.2023.4.53

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