Abstract
Current research has highlighted both the potential and challenges of integrating artificial intelligence (AI) in English language teaching and learning (ELT/L). Studies have focused on AI technologies in education, encompassing personalised, independent learning for students and effective instructional and administrative support for teachers. However, classroom settings, particularly at lower secondary level, are currently under-researched as tertiary education has been the principal focus. Consequently, this study investigates how and why AI is being used and integrated in ELT/L in urban middle schools in Vienna. It explores teachers’ perceptions, experiences, and motivations surrounding AI tools and their integration. Using a qualitative, phenomenological design, data were collected through semi-structured interviews with nine English language teachers and two headteachers from five participating middle schools. A thematic analysis revealed the themes of evolving teaching practices with AI tools, student use and impact, AI for personalised and autonomous learning, and teacher readiness and willingness to use AI. The findings of this study suggest that while AI is beginning to transform certain aspects of ELT/L in Viennese middle schools, there are barriers to successful adoption. These include teacher willingness, readiness, and training also students’ digital skills and the potential misuse of AI. These insights contribute to a rapidly growing body of research on AI in language education and offer practical implications for teacher education and future research in AI-supported ELT/L.
References
Baker, T., Smith, L., & Nandra, A. (2019). Educ-AI-tion Rebooted? Exploring the future of artificial intelligence in schools and colleges. Nesta. https://www.nesta.org.uk/report/education-rebooted/
Bauml, M. (2014). Collaborative Lesson Planning as Professional Development for Beginning Primary Teachers. The New Educator, 10(3), 182–200. https://doi.org/10.1080/1547688X.2014.925741
Bećirović, S. (2023). Digital Pedagogy: The Use of Digital Technologies in Contemporary Education. Springer Nature. https://doi.org/10.1007/978-981-99-0444-0
Belda-Medina, J., & Kokošková, V. (2024). ChatGPT for language learning: Assessing teacher candidates’ skills and perceptions using the Technology Acceptance Model (TAM). Innovation in Language Learning and Teaching, 1–16. https://doi.org/10.1080/17501229.2024.2435900
BMBWF. (2020). Die Mittelschule: Änderungen ab dem Schuljahr 2020 /21 im Überblick. BMBWF. 1-44. https://www.bmb.gv.at/dam/jcr:7b6de1bc-36c1-4b54-88f0-7683120238d0/mittelschule_2020.pdf
BMBWF. (2022). Educational Paths in Austria 2022/23. BMBWF. 1–100. https://www.bmbwf.gv.at/Themen/schule/schulsystem/sa.html
BMBWF. (2023). Auseinandersetzung mit Künstlicher Intelligenz Bildungssystem. BMBWF. 1-18. https://www.bmb.gv.at/Themen/schule/zrp/ki/ki_asbs.html
Bonner, E., Lege, R., & Frazier, E. (2023). Large Language Model-Based Artificial Intelligence in The Language Classroom: Practical Ideas For Teaching. Teaching English with Technology, 2023(1), 23-41. https://doi.org/10.56297/BKAM1691/WIEO1749
Braun, V., & Clarke, V. (2006). Using Thematic Analysis in Psychology. Qualitative Research in Psychology, 3(2), 77–101. https://doi.org/10.1191/1478088706qp063oa
Cohen, L., Manion, L., & Morrison, K. (2018). Research methods in education (eighth edition). Routledge.
Crompton, H., Edmett, A., Ichaporia, N., & Burke, D. (2024). AI and English language teaching: Affordances and challenges. British Journal of Educational Technology, bjet.13460. https://doi.org/10.1111/bjet.13460
Davis, F. D. (1989). Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology. MIS Quarterly, 13(3), 319-340. https://doi.org/10.2307/249008
Dizon, G., & Tang, D. (2020). Intelligent Personal Assistants for Autonomous Second Language Learning: An Investigation Of Alexa. The JALT CALL Journal, 16(2), 107–120. https://doi.org/10.29140/jaltcall.v16n2.273
Dörnyei, Z. (2012). Research methods in applied linguistics: Quantitative, qualitative, and mixed methodologies. Oxford Univ. Press.
Ebadi, S., Gholami, M., & Vakili, S. (2023). Investigating the Effects of Using Grammarly in EFL Writing: The Case of Articles. Computers in the Schools, 40(1), 85–105. https://doi.org/10.1080/07380569.2022.2150067
Eder, F. & Neuweg, G. H. (2024). Ausgewählte Probleme der Leistungsbeurteilung
in der Sekundarstufe I. In Jesacher-Rößler, L., & Kemethofer, D. (Eds), 10 Jahre Regelschule—Die (Neue) Mittelschule. Waxmann. https://doi.org/10.25656/01:29366
Ericsson, E., Sofkova Hashemi, S., & Lundin, J. (2023). Fun and frustrating: Students’ perspectives on practising speaking English with virtual humans. Cogent Education, 10(1), 2170088. https://doi.org/10.1080/2331186X.2023.2170088
Erling, E. J., Radinger, S., & Foltz, A. (2023). Understanding low outcomes in English language education in Austrian middle schools: The role of teachers’ beliefs and practices. Journal of Multilingual and Multicultural Development, 44(5), 412-428.
https://doi.org/10.1080/01434632.2020.1829630
European Parliament. (2020). What is artificial intelligence and how is it used? https://www.europarl.europa.eu/topics/en/article/20200827STO85804/what-is-artificial-intelligence-and-how-is-it-used
Fathali, S. (2024). Integrating a Web-Based E-portfolio to Enhance EFL Learners’ Reading Skills. In J. S. Lee, D. Zou, & M. M. Gu (Eds.), Technology and English Language Teaching in a Changing World (pp. 31–43). Springer International Publishing. https://doi.org/10.1007/978-3-031-51540-8_3
Flecker, J., Wöhrer, V., & Rieder, I. (2020). 12. Jugendliche am Ende der NMS: Heterogenität, soziale Ungleichheit und Agency. In J. Flecker, V. Wöhrer, & I. Rieder (Eds.), Wege in die Zukunft (1st ed., pp. 305–328). V&R Unipress. https://doi.org/10.14220/9783737011457.305
Fryer, L. K., Coniam, D., Carpenter, R., & Lăpușneanu, D. (2020). Bots for language learning now: current and future directions. Language Learning & Technology, 24(2), 8–22. http://hdl.handle.net/10125/44719
Goodwin-Jones, R. (2022). Partnering with AI: Intelligent writing assistance and instructed language learning. Language Learning & Technology, 26(2), 5–24. https://doi.org/10125/73474
Grant, Stuart. (2021). Some Possible Ways into the Question how a Phenomenology of Education might be. In E. Creely, J. Southcott, K. Carabott, & D. Lyons (Eds.), Phenomenological Inquiry in Education: Theories, Practices, Provocations and Directions. Routledge.
Helm, C. & Große, C. S. (2024). Einsatz künstlicher Intelligenz im Schulalltag – eine empirische Bestandsaufnahme. Erziehung Und Unterricht, 3–4, 370–381. https://www.oebv.at/images/product-images/Einsatz_kuenstlicher_Intelligenz_im_Schulalltag_Helm_Grosse_E-U.pdf
Hockly, N. (2023). Artificial Intelligence in English Language Teaching: The Good, the Bad and the Ugly. RELC Journal, 54(2), 445–451. https://doi.org/10.1177/00336882231168504
Holmes, W., & Porayska-Pomsta, K. (Eds.). (2023). The Ethics Of Artificial Intelligence In Education: Practices, Challenges, And Debates. Routledge. https://doi.org/10.4324/9780429329067
Hong, W. C. H. (2023). The impact of chatgpt on foreign language teaching and learning: Opportunities in education and research. Journal of Educational Technology and Innovation, 5(1), 37-45. https://doi.org/10.61414/jeti.v5i1.103
Husserl, E. (2002). Ideas: General introduction to a pure phenomenology. Routledge.
https://www.taylorfrancis.com/books/9781351117586/chapters/10.4324/9781351117586-7
Jaeho Jeon. (2023). Chatbot-assisted dynamic assessment (CA-DA) for L2 vocabulary learning and diagnosis. Computer Assisted Language Learning, 36(7), 1338–1364. https://doi.org/10.1080/09588221.2021.1987272
Jesacher-Rößler, L., & Kemethofer, D. (Eds). (2024). 10 Jahre Regelschule—Die (Neue) Mittelschule. Waxmann. https://doi.org/10.25656/01:29366
Jiang, R. (2022). How does artificial intelligence empower EFL teaching and learning nowadays? A review on artificial intelligence in the EFL context. Frontiers in Psychology, 13, 1049401. https://doi.org/10.3389/fpsyg.2022.1049401
Kern, R. (2024). Twenty‐first century technologies and language education: Charting a path forward. The Modern Language Journal, 108(2), 515–533. https://doi.org/10.1111/modl.12924
Klimova, B., Pikhart, M., Benites, A. D., Lehr, C., & Sanchez-Stockhammer, C. (2023). Neural machine translation in foreign language teaching and learning: A systematic review. Education and Information Technologies, 28(1), 663–682. https://doi.org/10.1007/s10639-022-11194-2
Kohnke, L. (2024a). Exploring eap students’ perceptions of genai and traditional grammar-checking tools for language learning. Computers and Education: Artificial Intelligence, 7, 100279. https://doi.org/10.1016/j.caeai.2024.100279
Kohnke, L. (2024b). Navigating the digital turn: Recent books on technological integration in ELT. ELT Journal, 78(2), 216–233. https://doi.org/10.1093/elt/ccae014
Kohnke, L., Moorhouse, B. L., & Zou, D. (2023). ChatGPT for Language Teaching and Learning. RELC Journal, 54(2), 537-550. https://doi.org/10.1177/00336882231162868
Kopuz, E. (2024). English Language Teachers’ Insights on the Influence of ChatGPT on Professional Well-Being. Journal of Educational Studies and Multidisciplinary Approaches, 4(2), 139-154. https://doi.org/10.51383/jesma.2024.107
Kuhail, M. A., Alturki, N., Alramlawi, S., & Alhejori, K. (2023). Interacting with educational chatbots: A systematic review. Education and Information Technologies, 28(1), 973–1018. https://doi.org/10.1007/s10639-022-11177-3
Kusuma, I. P. I., Roni, M., Dewi, K. S., & Mahendrayana, G. (2024). Revealing the potential of ChatGPT for English language teaching: EFL preservice teachers’ teaching practicum experience. Studies in English Language and Education, 11(2), 650–670. https://doi.org/10.24815/siele.v11i2.34748
Lim, W. M., Gunasekara, A., Pallant, J. L., Pallant, J. I., & Pechenkina, E. (2023). Generative AI and the future of education: Ragnarök or reformation? A paradoxical perspective from management educators. The International Journal of Management Education, 21(2),100790. https://doi.org/10.1016/j.ijme.2023.100790
Lo, S. (2023). Neural machine translation in EFL classrooms: Learners’ vocabulary improvement, immediate vocabulary retention and delayed vocabulary retention. Computer Assisted Language Learning, 1–20. https://doi.org/10.1080/09588221.2023.2207603
Long, D., & Magerko, B. (2020). What is AI literacy? Competencies and design considerations. Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems, 1–16. https://doi.org/10.1145/3313831.3376727
Mohamed, A. M. (2024). Exploring the potential of an AI-based Chatbot (ChatGPT) in enhancing English as a Foreign Language (EFL) teaching: Perceptions of EFL Faculty Members. Education and Information Technologies, 29(3), 3195–3217. https://doi.org/10.1007/s10639-023-11917-z
Moorhouse, B. L. (2024). Beginning and first-year language teachers’ readiness for the generative ai age. Computers and Education: Artificial Intelligence, 6, 100201. Https://Doi.Org/10.1016/J.Caeai.2024.100201
Nazaretsky, T., Ariely, M., Cukurova, M., & Alexandron, G. (2022). Teachers’ trust in AI ‐powered educational technology and a professional development program to improve it. British Journal of Educational Technology, 53(4), 914-931. https://doi.org/10.1111/bjet.13232
OECD. (2018). Equity in Education: Breaking Down Barriers to Social Mobility. OECD. https://doi.org/10.1787/9789264073234-en
OECD. (2020). PISA 2018 Results (Volume V). Effective Policies, Successful Schools. OECD Publishing. https://doi.org/10.1787/ca768d40-en
OECD. (2024). Explanatory memorandum on the updated OECD definition of an AI system. OECD Artificial Intelligence Papers, 8, 1-11. https://doi.org/10.1787/623da898-en.
Piaget, J. (1970). Science of Education and the Psychology of the Child. Orion Press.
Pokrivčáková, S. (2019). Preparing teachers for the application of AI-powered technologies in foreign language education. Journal of Language and Cultural Education, 7(3), 135–153. https://doi.org/10. 2478/jolace-2019-0025
Pokrivčáková, S. (2023). Pre-service teachers’ attitudes towards artificial intelligence and its integration into EFL teaching and learning. Journal of Language and Cultural Education, 11(3). https://doi.org/10.2478/jolace-2023-0031
Quenzel, G., & Hurrelmann, K. (Eds.). (2019). Handbuch Bildungsarmut. Springer VS.
Selwyn, N. (2021). Education and technology: Key issues and debates (First edition). Zed Books. https://doi.org/10.5040/9781350145573
Selwyn, N. (2022). The future of AI and education: Some cautionary notes. European Journal of Education, 57(4), 620-631. https://doi.org/10.1111/ejed.12532
Shah, P. (2023). AI and the future of education: Teaching in the age of artificial intelligence. John Wiley & Sons.
Shaikh, S., Yayilgan, S. Y., Klimova, B., & Pikhart, M. (2023). Assessing the Usability of ChatGPT for Formal English Language Learning. European Journal of Investigation in Health, Psychology and Education, 13(9), 1937–1960. https://doi.org/10.3390/ejihpe13090140
Shamsuddinova, S., Heryani, P., & Naval, M. A. (2024). Evolution to revolution: Critical exploration of educators’ perceptions of the impact of Artificial Intelligence (AI) on the teaching and learning process in the GCC region. International Journal of Educational Research, 125, 102326. https://doi.org/10.1016/j.ijer.2024.102326
Soukup-Alrichter, K. (2024). Vorwort. In Jesacher-Rößler, L., & Kemethofer, D. (Eds),10 Jahre Regelschule—Die (Neue) Mittelschule. Waxmann. https://doi.org/10.25656/01:29366
Statistik Austria. (2020). Bildung in Zahlen. 1-170.https://www.za1.at/
Stickler, U. (2022). Technology and language teaching. Cambridge University Press.
Tang, K.-S., Cooper, G., Rappa, N., Cooper, M., Sims, C., & Nonis, K. (2024). A dialogic approach to transform teaching, learning & assessment with generative AI in secondary education: A proof of concept. Pedagogies: An International Journal, 19(3), 493–503. https://doi.org/10.1080/1554480X.2024.2379774
Tomlinson, C. A. (1995). How to differentiate instruction in mixed-ability classrooms. Association for Supervision and Curriculum Development.
Vogtenhuber, S. (2023a). Soziale Herkunft, Leistung und Aspiration beim Übergang nach der Mittelschule in den Wiener Bezirken. Österreichische Zeitschrift für Soziologie, 48(3), 451–461. https://doi.org/10.1007/s11614-023-00546-y
Vygotsky, L.S. (1978). Mind in Society: The Development of Higher Psychological Processes. Cambridge University Press.
Wang, S., Christensen, C., Cui, W., Tong, R., Yarnall, L., Shear, L., & Feng, M. (2023). When adaptive learning is effective learning: Comparison of an adaptive learning system to teacher-led instruction. Interactive Learning Environments, 31(2), 793-803. https://doi.org/10.1080/10494820.2020.1808794
Xiao, Y., & Zhi, Y. (2023). An Exploratory Study of EFL Learners’ Use of chatgpt for Language Learning Tasks: Experience and Perceptions. Languages, 8(3), 212. https://doi.org/10.3390/languages8030212
Yang, H., Kim, H., Lee, J. H., & Shin, D. (2022a). Implementation of an AI chatbot as an English conversation partner in EFL speaking classes. ReCALL, 34(3), 327-343. https://doi.org/10.1017/S0958344022000039
Yeo, M. A. (2023a). Academic integrity in the age of Artificial Intelligence (AI) authoring apps. TESOL Journal, 14(3), 716. https://doi.org/10.1002/tesj.716
Young, J. C., & Shishido, M. (2023). Investigating openai’s chatgpt Potentials in Generating Chatbot’s Dialogue for English as a Foreign Language Learning. International Journal of Advanced Computer Science and Applications, 14(6), 65-72. https://doi.org/10.14569/IJACSA.2023.0140607
Zehetner, E., Janschitz, G. & Fernandez, K. (2022). Bildung zwischen Stadt und Land. Der Mythos Stadt-Land im Spiegel aktueller Forschungsbefunde. Zeitschrift für Bildungsforschung, 12(3), 165–177.
https://doi.org/10.1007/s35834-021-00327-1
Zhao, X. (2023). Leveraging Artificial Intelligence (AI) Technology for English Writing: Introducing Wordtune as a Digital Writing Assistant for EFL Writers. RELC Journal, 54(3), 890–894. https://doi.org/10.1177/00336882221094089
Zhi, R., Wang, Y., & Wang, Y. (2024). The Role of Emotional Intelligence and Self-efficacy in EFL Teachers’ Technology Adoption. The Asia-Pacific Education Researcher, 33(4), 845–856. https://doi.org/10.1007/s40299-023-00782-6
Zou, B., Liviero, S., Ma, Q., Zhang, W., Du, Y., & Xing, P. (2024). Exploring EFL learners’ perceived promise and limitations of using an artificial intelligence speech evaluation system for speaking practice. System, 126, 103497. https://doi.org/10.1016/j.system.2024.103497
Zhou, Y., Zou, S., Liwang, M., Sun, Y., & Ni, W. (2025). A teaching quality evaluation framework for blended classroom modes with multi-domain heterogeneous data integration. Expert Systems with Applications, 127884–127884. https://doi.org/10.1016/j.eswa.2025.127884

